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Depending on the package you choose, I provide you with a certain number of hours per week, on a monthly basis. We sit down on a call and discuss what these hours will be used for; for example, managing your inbox, posting and engaging on social media, entering data, managing your calendar, managing your personal life, etc.
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After we've decided to work together, I'll send you a contract to sign and we'll begin my simple onboarding process. Once that's done, I'll begin the work and you'll relax!
Admin Support
- Respond to recurring client inquiries. - Keep a list of frequently asked questions. - Onboard new clients. - Online Customer Service. -Email Management (staying on top of replies, filtering out the unimportant, organizing and implementing a system to have everything easily accessible, etc for business, personal, and customer service accounts).
Digital Marketing
- Landing Pages. - Giveaway Management. - Writing Product Descriptions. - Website Design and Management. - Tracking Website Analytics. - Product Launch Management. - Online Ad Management. - Webinar Set Up and Promotion. - Email Marketing. - Facebook & Google Ads.
Video Content
- Assembling & transferring raw footage to a computer. - Edit footage. - Review & research content. - Input graphics to enhance footage. - Input sound to enhance footage, which may include selecting music and writing voice-overs. - Improve and correct lighting, colour and faulty footage.
Social Media Management
- Social Media Account set up. - Branding. - Graphics Creation. - Scheduled Posts. - Optimization. - Keyword Research. - Strategy. - Monthly Progress Reports. - Giveaway Management. - Newsletter Set Up/Management.
Copywriting
- Content Writing. - Blog Posts. - Newsletters. - Website Content.
Project Management
- Monitor project progress + set deadlines. - Track project deliverables using appropriate tools. - Communicate daily, weekly, monthly + quarterly project plans + requirements clearly to the entire team. - Manage the project team.
Website Creation & Updates
- I can update and maintain Squarespace, Wix and Wordpress sites. (If you don’t have a website yet, I can write content, select graphics and help you build one from scratch). - Manage SEO & PPC. - Manage Google Business profile.
INITIAL CONSULTATION CALL
This call takes place before we commit to working together to make sure we are a good fit! We’ll talk about your work, goals, needs, priorities, and best practices to optimize my time helping you! By doing this I get to know you, you get to know me, and I get to understand your workflow and style of communication.
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